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SlotoCash are a longstanding, Curacao licensed online casino. They’ve been around since 2007, but are they legit and are they worth playing at in 2021? Let’s find out…
Our Rating: (4 / 5)
In this SlotoCash casino review, you’ll find all the information you need to decide whether this is the right casino for you.
We’ll analyse important factors such as game selection, banking, customer support and security. But since I’m assuming you don’t already have a SlotoCash account, let’s start off by looking at the welcome bonus offered to new players.
SlotoCash Casino Welcome Bonus
Key Features
SlotoCash are owned by Deck Media and based in Curacao. One of the main strengths of the brand is that they’ve been established for so long. For a smallish operation in a very competitive industry, that’s usually a good sign.Aside from the generous welcome bonus I mentioned earlier, another plus point is that the license means that SlotoCash accept US players. They also offer fast withdrawals, and are one of the few online casinos that accept Bitcoin.
- Fast Payouts
- Large Welcome Bonus
- USA Friendly
When you see an online casino that isn’t one of the big name brands, but is still going strong after being in business for so many years, it gives me confidence. Because it usually means they’re doing something right..
As part of my SlotoCash review, I searched all the public and private slot player forums and groups to check for any complaints or negative feedback.
On some public sites there were a handful of complaints from inexperienced players who’d lost money and blame the casino. But this is par for the course with any online betting site, so this sort of thing can easily be ignored.
What I was looking for was any evidence of the casino refusing payouts or mistreating players in any way. I’m pleased to say, there is no evidence of this happening. The only complaints of any kind were over 6 years old, and look like they were resolved.
So I’m pleased to report that, based on my research, the evidence suggests SlotoCash is an honest casino that treats its players fairly.
Website / App Design & Ease Of Use
The mobile version of the SlotoCash Casino site is slick, easy to use and well designed. It’s much better than some other mobile casinos I could mention.
The designers actually seem to have put some thought into it, and it shows. The icons are clear and well defined, and the navigation is intuitive. I was able to find all the games I wanted within a few taps. Likewise, accessing the cashier and making withdrawals was quick and painless.
If you’re an Android user, there is also a SlotoCash app available. It’s not on Google Play (as so many top casino apps aren’t) but you can download the APK file directly from the SlotoCash website. It’s free, and installs direct to any Android device.
I tested on different Android phones, both old and new, and the app ran without any problems. The one criticism I would give though is that the range of games available on the app is very limited.
Some people just prefer to have an app and that’s fine. However, just be aware that you’ll get many more games via instant play on their mobile website than you will via the app.
Software
Software Used: Real Time Gaming (RTG)
SlotoCash Casino uses RTG software for all of its online and mobile games. This is one of the reasons it is able to accept US players.
You might think that sticking to one software provider would be limiting, and in a sense I guess that’s right. But remember that RTG is a massive gaming company with plenty of games available, and they actively develop and release new ones all the time.
Choice of Games
As the name suggests, SlotoCash is predominantly an online slots site, so this is definitely their main focus. But there are other options available as well.
There are over 150 games at SlotoCash Casino website, via instant play. You can play all of the latest RTG slots including Diamond Fiesta, Magic Mushroom as well as old favourites such as Cleopatra’s Gold.
Some RTG slots have progressive jackpots, meaning there are opportunities to win some life changing sums if you strike it lucky.
Their other main strength is video poker, with over 50 different game variations available, including single and multi hand games. I’m a big VP fan so I was very impressed by the variety here.
As I mentioned earlier, the choice of games on the app is a lot less, so I’d recommend sticking to the mobile browser games unless you’re desperate to download some extra software. There’s more choice, and the mobile site looks and runs nicely on all devices.
Banking – Deposit/Withdrawal Options
Supported Payment Methods: Bank Transfer, Bitcoin, Credit Card (Not UK), Neteller, and Skrill
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There’s a decent choice of banking options available at SlotoCash Casino. All the popular e-wallets are supported, with the exception of PayPal. And it’s great to see that Bitcoin is accepted too, for both deposits and withdrawals.
There is a $5000 daily withdrawal limit in place. Fees apply to withdrawals made by bank wire transfer or by check. All other withdrawal methods are free to use.
Safety and Security
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There is a valid 128-bit SSL certificate which ensures that your data is sent securely.
The Curacao license isn’t one of the strictest regulators in the world, which can be both a blessing and a curse. But in terms of your security as a player, there is good news.
SlotoCash are signed up to the CDS (Central Dispute System) so if you do have any complaints, you can submit them to the CDS here and they will be independently arbitrated. That’s always reassuring when dealing with an offshore casino, so it’s good to see.
Customer Service/Support
The SlotoCash website has an easily accessible FAQ page which answers some common questions. Although it’s not as comprehensive as I’ve seen at some other online casinos, it does serve as a useful first point of reference.
If you need to contact the customer support team, the best way to do so is by live chat. When I tested this, I found I was connected to an support rep within two minutes. As usual I asked a few basic questions, posing as an inexperienced player. The response I got was quite polite and courteous, so I’m confident that they would be able to handle most customer queries and issues.
There are other ways to contact support if you prefer. Phone and e-mail are the other options:
Phone: 1-866-890-6745
E-Mail: [email protected]
Overall I’m satisfied with the quality of customer experience at SlotoCash.
Allowed Countries
Accepts Players From: CAN, IRL, NZL, USA, and ZAF (plus many more).
There is a small list of restricted countries which unfortunately includes the UK. Australia, Costa Rica, Israel and Moldova are the others. But the good news is that everyone else is welcome to sign up play for real money – and this included players from the USA.
Summary
Overall I have a good impression of SlotoCash Casino. They’re a legit, well established site with a decent reputation and no record of any significant customer complaints. Despite being limited to just one provider, the range of slots and video poker titles is very good.
On the flip side, they’re not as strong on table games, so if you’re a big blackjack player you may be better advised to look elsewhere.
It’s great that US players are welcome, as well as most other countries in the world. But it’s a shame that the UK is one of the few excluded countries.
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In summary, SlotoCash is a decent online casino that is worth checking out, especially if you’re a VP or slot player.
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Last Updated on January 14, 2021
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